Shipping Policy
Please carefully review our Shipping Policy when purchasing our products. This policy will apply
to any order you place with us.
SHIPPING & DELIVERY OPTIONS
Shipping is available to the 48 contiguous U.S. states. Orders ship Monday – Saturday. Most in-stock items ordered before 2 PM ET will ship the same day.
Duallane Truck Parts does not ship to P.O. Boxes and APO’s. A physical address is required.
Expedited shipping options are not available for DSV (Direct Ship from Vendor) items.
Free Shipping on Orders $150+*
Enjoy free standard shipping on eligible, in-stock orders totaling $150.00 or more after discounts, excluding taxes. This offer is valid for US orders shipped to a single address within the 48 contiguous states. Look for the free shipping eligibility label on product pages. Free standard shipping is provided via Duallane's carrier of choice.
Free Haul Days*
Enjoy free standard shipping on any eligible, in-stock orders during our limited-time "Free Haul" promotional days. See exclusions below. This offer is valid for US orders shipped to a single address within the 48 contiguous states. Look for the free shipping eligibility label on product pages. Free standard shipping is provided via Duallane's carrier of choice. Keep an eye out...Free Haul Days show up when you least expect them. So, check back often and take advantage while they last!
Exclusions:
A total package order over 150 lbs. or 100" combined dimensions is considered oversized and will be ineligible for free shipping.
LTL truck freight items are not eligible.
Expedited shipping options incur additional fees.
If you qualify for Free Shipping but your order also contains one or more ineligible items, you will be charged shipping for the entire order.
*Free shipping offer and minimum are subject to change at any time.
Parcel Shipping:
Parcel items are classified as weighing less than 150 lbs. and no more than 108” long. Carrier is determined automatically for parcel-eligible items and include:
- UPS Ground / FedEx Ground / USPS Ground
- UPS 1 Day / FedEx 1 Day
- UPS 2 Day / FedEx 2 Day
- UPS 3 Day / FedEx 3 Day
LTL Shipping:
Items listed as “LTL Only” will ship via local LTL carrier. LTL Only items are classified as items weighing 150 lbs. or more than 108” long. You are responsible for any applicable liftgate and residential fees.
TRACKING INFORMATION
We will send an email with tracking information when your order is ready to ship. Tracking information can also be found on the Orders & Invoices page when you login to your account.
All times and dates given for delivery of the products are given in good faith, but are estimates only.
QUESTIONS
If you have shipping questions, you may contact us by:
- Email: support@duallane.com
- Phone: 1.877.DL.ORDER